Text & Multimedia Support

SMS Text Service

The Mikeysline SMS text service was launched in December 2015. We have been supporting the people of the
Highlands in their times of need ever since. 

In October 2020, we extended our text-based options to include Messenger, Webchat and Twitter to make our services more accessible to a wider audience.

Your privacy is paramount. Your anonymity is assured.

By using a text option as opposed to a phone line, anonymity is assured. This removes the awkwardness sometimes found in talking with a total stranger. Research indicates that 1 in 4 people will hang up when they use a phone line, the nerves taking over and sometimes, it can be difficult to get the words out. 

With a text line or text-based option, this removes that urgency. A moment can be paused, words can be deleted and time taken to put it into words that explain how you are feeling. 

Open to all ages

Research shows that 42% of young people would rather write than speak about their problem and 71% said they would welcome a texting option. In this current age of multimedia communications, it is a tragedy to think that there are so many still feeling alone, isolated and not able to express their feelings.  

We hope that by providing further options, more people will feel able to express their feelings in their way.

A common misconception about Mikeysline is that it is only for young people. We are actually here for all ages and always have been. In 2021 we also launched an additional service specifically for young people, particularly of secondary school age.

Learn More About Support For Young People



We're here for you

Our team of staff and volunteers are there for you each and every day. They are there to listen without judgement, support you when you most need it and where appropriate, and help to signpost you on to other organisations for support.  Regardless of whether we do this, you can always contact Mikeysline for support.

Opening Hours

  • Sunday – Thurs – 6-10pm

  • Friday – 7pm – 7am

  • Saturday – 7pm – 7am