The Hive Project

The Hive Project is the Highland’s first out of hours mental health crisis centre, based at 19 Academy Street, Inverness. This ambitious local initiative provides a safe place to those who are in need of it. Coupled with our text service, the joint aim is to reduce social isolation. We want to help vulnerable people to maintain their mental wellbeing on a continuous basis.

At present, to book an appointment, please contact us via email at
Appointments must be booked at latest by 2:30pm the preceding day.

The Hive Opening Hours:

Sunday: 18:15 – 19:30
Monday: 18:15 – 19:30 
Tuesday: 18:15 – 19:30
Wednesday: 18:15 – 19:30
Thursday: 18:15 – 19:30
Friday: 18:15 – 19:30
Saturday: 18:15 – 19:30

Drop in:
Sunday: 19:45 – 21:45

Monday: 19:45 – 21:45
Tuesday: 19:45 – 21:45
Wednesday: 19:45 – 21:45
Thursday: 19:45 – 21:45
Friday: 19:45 – 22:45
Saturday: 19:45 – 22:45

The Hive is a place to attend without fear of being judged. It is a free, impartial, and non judgemental place for anyone aged 17 and up to come when they feel lost with nowhere to turn. Our staff and volunteers will lend an ear, be there for you and try to help you get through what you are feeling.

One of the main aims for the Hive is to provide an alternative. Instead of heading home and bottling up emotions, come to the Hive. In place of being trapped inside your own head, second guessing, the Hive is a platform to try and work it out. We promise we will try to help you through it.

We know we won’t have all the answers – we don’t profess to be experts, however we can and will support you in the fields that we are able to, and assist in supporting you to find resolution through support with other services where appropriate. Whether that be through signposting, advocacy, helping you find your voice, or supporting working with other organisations, our focus is very much on the individual, and offering a tailored service.

What we do promise is that we are there for you. Sharing your thoughts with an understanding ear can provide a different perspective, as well as the weight it will lift from your shoulders.

We promise you a warm welcome, a hot brew and we WILL listen.

The Hive has always operated a ‘no appointment needed’ open door policy.

We strive to maintain that spirit wherever possible, and this is still available 7:45 pm, until 9:45 pm Sunday to Thursday, and until 10:45pm on Friday/Saturday.

However from the 31st August 2020 we are also running an appointment based service between the hours of 6:15pm to 7:30pm, to allow us to operate safely, and protect those at risk, in line with the Scottish Government regulations as part of the response to COVID-19.

Your safety is our top priority, and our aim is to be able to support people as best we can during these challenging times.